Dining out has evolved over the years, and one of the most significant advancements in recent times is the adoption of tableside ordering systems. These innovative solutions are changing the way restaurants operate and enhancing the overall dining experience for customers. In this article we’ll explore what a tableside ordering system is, how restaurants are utilizing them to grow their businesses, and the numerous benefits that come with this modern approach to dining.
What is a Tableside Ordering Device?
A tableside ordering system is a device that allows restaurant staff to take orders, manage payments, and streamline various aspects of the dining experience using handheld devices. These systems have gained popularity for their ability to enhance efficiency, improve accuracy, and offer a more interactive dining experience.
How Does the Clover Flex Work for Restaurants?
The Clover Flex is handheld Point of Sale (POS) system that enables servers to input orders, send them directly to the kitchen or bar, and even process payments at the customer’s table. The Clover Flex connects with all of your other POS devices, ensuring seamless communication between the front-of-house and back-of-house operations. With its high definition 5.99″ display, Wi-Fi/LTE connectivity, and easy-to-use software, your staff is armed with a powerful tool to turn tables even faster.
Benefits of Tableside Ordering
- Faster Service: Tableside ordering systems speed up the entire dining process. Servers can take orders and send them directly to the kitchen, and the kitchen staff can start preparing the dishes without delay. As a result, customers enjoy quicker service and spend less time waiting for their food.
- Improved Order Accuracy: The chances of order mistakes are greatly reduced when using handheld devices. Servers can double-check orders before sending them to the kitchen, and there is no room for misinterpretation or illegible handwriting. This accuracy leads to higher customer satisfaction and fewer order remakes.
- Customization and Flexibility: Handheld POS devices allow servers to provide a more personalized experience to customers. They can easily accommodate special requests, dietary restrictions, or modifications to menu items, enhancing the overall dining experience. This flexibility can lead to higher customer loyalty.
- Secure and Convenient Payments: With tableside ordering, customers can pay their bills directly at the table. This not only enhances security by reducing the risk of credit card fraud but also offers convenience to patrons. Splitting bills, adding tips, and processing payments become a hassle-free experience.
The Future of Dining Out
Tableside ordering systems have ushered in a new era for the restaurant industry.
The adoption of handheld POS devices have transformed the dining experience for both customers and restaurant staff. Faster service, improved order accuracy, and more efficient operations have allowed restaurants to thrive in the modern age.
As technology continues to play a vital role in our lives, it’s clear that the future of dining out is becoming increasingly digital and convenient.